Refund policy

We understand it can be difficult to purchase accessories online. Please choose your item(s) carefully and email us with any questions prior to purchasing a piece. All our items are custom made to order and we do not offer returns. We do offer exchanges on a case-by-case basis as it is very important to us that you are happy and satisfied with your items. Email us at info@fayedanieldesigns.com or call us at 410-879-9925 with any concerns. In the unlikely event your product arrives damaged, please email or call us within 3 days of receipt to discuss how we can resolve the issue.