Shipping policy

What if I have a shipping issue or have lost a package?

Please confirm your shipping address is correct. Once the package leaves Faye Daniel Designs it is the responsibility of the mailing service. If your item is lost or damaged during shipping, please contact the carrier to arrange for reimbursement as the shipment is insured. Please email us at info@fayedanieldesigns.com with questions or if you need assistance.

What are our domestic shipping policies?

We will ship your order using UPS or USPS depending on your choice at checkout. Covid-19 has greatly impacted our global supply chain and we are experiencing delivery delays with our materials. We suggest you order 3-4 months ahead of time.

What are our international shipping policies?

Please give yourself a few extra months for ordering and shipping due to supply chain and delivery issues.  All packages no matter what courier method will be subject to customs. All taxes and duties will be the responsibility of the buyer and not Faye Daniel Designs. Because of Covid-19, please be aware of delivery to certain countries. Some of the carriers are restricting delivery to certain countries. You will receive a tracking number once your order is shipped. We are not responsible for lost or stolen packages.